We are looking for motivated Servers who can efficiently complete tasks like taking orders, answering menu questions, serving food to customers, handling payment transactions, and clearing tables. A high level of interpersonal skills and a strong interest in customer satisfaction is ideal.
To be successful, you must maintain a friendly demeanor while working under time pressure and handling several tables at once in a fast-paced environment. The ideal server can deliver a positive dining experience to all customers, providing service that maintains current customers and helps create new customers through word of mouth.
Responsibilities:
- Guide guests through menus while demonstrating thorough knowledge of the food, beverages, recipes, and ingredients.
- Take accurate orders, enters them into the POS system, and partner with team members to serve food and beverages that meet or exceed guests' expectations.
- Take immediate action to correct any issues and notify the appropriate supervisor.
- Check patrons' identification to ensure that they meet all requirements for consumption of alcoholic beverages.
- Responsibly serves alcohol and remains aware of guest's state of intoxication.
- Prepare checks, present them to the guest, and process cash or card payments.
- Satisfy any/all needs of the guests - regularly double-checking back with guests throughout their experience.
- Maintain a clean & organized station including pre-bussing & table maintenance.
- Perform opening and closing & side duties.
- Demonstrate knowledge of all table numbers.
- Direct guests to areas & restrooms.
- Create memorable experiences.
Skills:
- Displays a positive and outwardly friendly attitude toward guests.
- Remains calm in a hectic, fast-paced atmosphere.
- Demonstrates a high level of organization, attention-to-detail, and a sense of urgency.
- Provides friendly and attentive service that makes guests feel well taken care of resulting in return business.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications:
- High School diploma or GED preferred.
- 4+ years wait staff experience required.
- Must be able to write and speak English fluently.
- Basic math skills.
- Ability to lift to 25 pounds.
- Familiarity with restaurant POS software a plus.
- Ability to thrive in an active, noisy, and demanding environment.
- Must be able to work days, nights, weekends, and holidays.